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Biz: Three questions asked. Zero of them open. Listening score: ten out of a hundred. One live practice round later? Eighty. Doors open, bell's ringing. Let's see who's walking in.
Biz: Quick honesty first. I'm Biz, an AI host. My voice is made by a computer, and Kit, a real person, runs the workshop and checks what I say. And full disclosure: we make this app. So I'll show you what it does, and what it won't.
Biz: But first, a story. In my story, I'm nine, it's the block's spring stoop sale, and I've got one table. Comic books. A neighbour stops. And before she says a word, I'm pitching. Mint condition. Hardly chewed. Free bookmark. She waits for me to breathe. Then she says: baby, I'm looking for a picture book. For my granddaughter. So I pitched harder. I told her the granddaughter could grow into them. Then I finally asked a question. What does she like? Ducks. So I walked her three stoops down, to the table with the duck books. An hour later she came back, and bought two comics for her grandson. Ask first, then answer.
Biz: And that's the trap with objections. A customer says it's too expensive, and you give the speech you had ready, before you know what they meant. And the only place most of us practise is on real customers.
Biz: So here's my question. What if you could practise the objections you really hear, with a made-up buyer, and an app that counts every question you ask?
Biz: That's this. Kitson Sales Practice Counter. App number seven in Biz Maxxing Sales. It's text practice only. It never contacts anyone, never records a call, and the buyer is always made up. Bring the objections you really hear, in your own words, and your real price facts. Paste a practice chat to score, and add your practice log from last time. You see roughly what it'll cost on your own Anthropic account. Tick the box. And go.
Biz: I gave it a made-up practice chat. Three questions asked. Zero of them open. And the seller spoke nearly seventy percent of the words. The listening score is ten out of a hundred, and every point has a reason you can read. Then the coach. What you heard, what you missed, and a better question to try. What does it cost the office now, when plants die? That's my stoop sale, right there. Answering before asking. The coach gives each rubric point a level. The app does the sums. And your objection deck brings the hard ones back sooner. It's too expensive is back tomorrow.
Biz: Now the fun part. A live round. Ellie is a made-up café owner, and she opens with the price. I tried asking the coach how to make her feel she'll miss out. Refused, right on my computer, with an honest alternative. Nothing was sent. So I asked first. What made you look at plant care now? Then I said her worry back to her, asked what dead plants cost her now, and offered a real next step. Four questions asked. Two of them open. Listening score: eighty. And it's too expensive moves from box one to box three. Download the session, your answer bank, and your practice log. Add the log next time, and your progress carries on. Ask first, then answer!
Biz: Now, the honest bit. What it won't do. It won't contact anyone, make a call, or play a real, named person. It won't coach pressure, fake urgency, or invented facts. And a made-up buyer is not your customer. Practice can't promise a sale.
Biz: You'll need Node.js, a free program, your own objections and price facts, and your own Anthropic API key with a little credit. A Claude chat subscription doesn't include API credit. Scoring our sample chat cost us about seven cents. A scored chat plus a short live round, about twenty cents.
Biz: So here's the thing. Every week you don't practise, the next real too expensive gets the same old speech. Some sellers will practise one objection tonight, and ask a better question tomorrow. Some will practise on their next real customer. Ask first. Tap the link, and run your first practice round today.
Biz: Keep your promises, and keep your customers. I'm Biz. See you at the counter.